Job Category: Customer Services Advisor
Job Type: 37.5 per week (Monday – Friday 9.00am – 5.00pm)
Job Location: Mansfield (NG19 8RL)
Details:
We are looking for a motivated person who enjoys providing a high level of customer service and supporting customers via inbound calls, chat, and email channels. The Customer Services Team is a front-line service for customers as well as members of the public and external agencies, receiving high volumes of calls on a variety of areas and subjects including receipt of complaints. We pride ourselves on a team that delivers an excellent customer experience and helps maintain our positive Net-promoter score.
Start Date:Â Â Â Â Â Â Â Â Â Â Â Â Immediate
Holiday Allowance:Â Â Â 25 days p/a + statuary holidays
Applications:            Covering letter and CV to Nikki.Clifton@napit.org.uk